Thank you for choosing Elyte Labs. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our mobile applications (the "Apps") and related services.
1. Information We Collect
A. Information You Provide (Support Emails)
We do not require user accounts, sign-ups, or personal profiles. The only personal information we receive is what you voluntarily provide when contacting us for support.
- Email Template Data: When you use the "Contact Us" or "Feedback" feature within our Apps, an email draft is generated. This draft includes technical information to help us troubleshoot issues, specifically:
- App Name and Version
- Device Manufacturer and Model
- Android OS Version
- User Control: This information is included in the body of the email. You have full control to review, edit, or delete this information before hitting send. We only receive this data if you choose to send the email.
B. Information Collected Automatically
To maintain app stability and serve advertisements, we use third-party libraries that automatically collect certain non-personally identifiable information:
- Device Identifiers: Such as your Advertising ID (AAID), IP address, and unique device tokens.
- Usage Data: Interaction logs, crash reports, and performance metrics.
2. Third-Party Services & Libraries
Our apps utilize the following services, which may process data according to their own privacy policies:
- Google AdMob: For serving advertisements. Privacy Policy
- Facebook (Meta) Audience Network: For advertising services. Privacy Policy
- Firebase (Google): Used for Crashlytics (stability) and Analytics. Firebase Privacy Info
- Android Jetpack & Room: Standard libraries for app architecture. Data managed by the Room database is stored locally on your device and is never transmitted to our servers.
3. How We Use Your Information
We use the information we collect to:
- Troubleshoot technical issues using the device info provided in your emails.
- Improve App performance and stability.
- Serve relevant advertisements.
4. Data Storage and Security
- Local Data: Any data stored via Room remains on your device.
- Email Data: We do not share the contact information or technical data provided in support emails with third parties.
- Retention: We only keep support emails for as long as necessary to resolve your request.
5. Children's Privacy
Our Apps are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child has sent us an email with personal data, we will delete it immediately.
6. Your Rights
You can manage your privacy by:
- Advertising Preferences: Resetting your Advertising ID in your Android device settings.
- Data Removal: Clearing the App’s cache or uninstalling the App to remove local Room database files.
- Email Requests: Contacting us to request the deletion of any previous support correspondence.
7. Contact Us
For questions or suggestions regarding this policy, please contact us at:
Elyte Labs
Email: elytelabs@outlook.com